Privacy Policy

Understanding how we collect, use, and protect your personal information when you interact with mytharionexo's explainable machine learning platform

Last updated: February 15, 2025

Introduction

mytharionexo ("we," "our," or "us") operates an explainable machine learning platform specifically designed for financial institutions. This privacy policy explains how we collect, use, store, and protect your personal data when you visit our website, use our services, or interact with our educational content.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws in the United Kingdom.

By using our website or services, you acknowledge that you have read, understood, and agree to the practices described in this privacy policy.

Information We Collect

Personal Information

Contact details including name, email address, phone number, and postal address

Professional information such as job title, company name, and industry sector

Educational background and professional certifications relevant to machine learning

Account credentials and preferences for our platform access

Technical Information

IP address, browser type, operating system, and device identifiers

Website usage data including pages visited, time spent, and interaction patterns

Cookies and similar tracking technologies for website functionality

Platform usage analytics and performance metrics

We collect this information through direct interactions (forms, emails, phone calls), automated technologies (cookies, server logs), and third-party sources (professional networks, industry databases) where you have provided consent.

How We Use Your Information

We process your personal data for several legitimate business purposes, each with a clear legal basis under UK GDPR:

  • Providing and improving our explainable machine learning services to financial institutions
  • Delivering educational content and training programs related to AI in banking
  • Communicating with you about our services, updates, and relevant industry developments
  • Processing inquiries and providing customer support
  • Conducting research and development to enhance our platform capabilities
  • Complying with legal obligations and regulatory requirements
  • Protecting against fraud, security threats, and unauthorized access
  • Analyzing website usage to improve user experience and functionality

We will only use your personal data for the purposes stated in this policy unless we reasonably believe we need to use it for another reason that is compatible with the original purpose.

Legal Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following legal bases:

  • Consent: Where you have freely given specific consent for processing activities
  • Contract: Processing necessary for the performance of a contract with you
  • Legal obligation: Compliance with legal or regulatory requirements
  • Legitimate interests: Pursuing legitimate business interests that don't override your rights
  • Vital interests: Protecting life or preventing serious harm in emergency situations

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • With trusted service providers who assist in operating our business (cloud hosting, payment processing, email services)
  • With professional advisors including lawyers, accountants, and consultants
  • To comply with legal obligations, court orders, or regulatory requests
  • To protect our rights, property, or safety, or that of our users or the public
  • In connection with business transfers, mergers, or acquisitions
  • With your explicit consent for specific purposes

All third parties with whom we share your data are required to maintain appropriate security measures and use your information only for the specified purposes.

Your Rights

Under UK GDPR, you have several important rights regarding your personal data:

Right of Access

Request copies of your personal data and information about how we process it

Right to Rectification

Request correction of inaccurate or incomplete personal data

Right to Erasure

Request deletion of your personal data in certain circumstances

Right to Restrict Processing

Request limitation of processing activities in specific situations

Right to Data Portability

Receive your personal data in a structured, commonly used format

Right to Object

Object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month, though this may be extended in complex cases.

Data Security and Storage

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

  • Encryption of data in transit and at rest using industry-standard protocols
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms for authorized personnel only
  • Regular backups and disaster recovery procedures
  • Employee training on data protection and security best practices
  • Monitoring and logging of access to personal data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Specific retention periods vary based on the type of data and purpose of processing.

International Data Transfers

While we primarily store and process data within the United Kingdom and European Economic Area, some of our service providers may be located in other countries. When we transfer personal data outside the UK/EEA, we ensure adequate protection through:

  • Adequacy decisions by the UK Information Commissioner's Office
  • Standard contractual clauses approved by UK authorities
  • Binding corporate rules for multinational organizations
  • Certification schemes and codes of conduct where applicable

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and user experience. We categorize cookies as follows:

  • Essential cookies: Necessary for website operation and security
  • Performance cookies: Help us understand how visitors interact with our website
  • Functional cookies: Enable enhanced functionality and personalization
  • Marketing cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

Updates to This Policy

We review and update this privacy policy regularly to ensure it remains current and compliant with applicable laws. When we make significant changes, we will:

  • Update the "last updated" date at the top of this policy
  • Notify you via email if you have an account with us
  • Post a notice on our website highlighting the changes
  • Seek additional consent where required by law

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

For questions about this privacy policy or to exercise your data rights, contact us at:
Email: info@mytharionexo.com
Address: 116 Chesterfield Rd, St Andrew's, Bristol BS6 5DU, United Kingdom
Phone: +447592814256